WAYKIN HIGH-INTENT FAMILY PURCHASE TERMS · v2026-08-26-v1
1. Nature of purchase. Each credit purchased entitles the purchasing provider account to one consent-gated introduction opportunity: the placement of one family's synopsis in the provider's dashboard and access to Wilo's consented connection path for that family, in the provider's registered state only.
2. No guarantee of outcome. Wilo makes no representation, warranty, or guarantee of any kind that any family will view, respond to, engage with, book, purchase from, or continue any relationship with the provider. Credits are purchased for the introduction opportunity only. No guarantee of sales, revenue, appointments, enrollments, or any commercial outcome is made or implied, and no refund or credit is owed on the basis of any outcome or absence of outcome.
3. All sales final. To the fullest extent permitted by applicable law, all charges for family introduction credits are final, non-cancellable, and non-refundable upon completion of payment — including for credits that remain unused within the month, introductions that do not result in contact or business, and families who decline or withdraw from an introduction.
4. Instant delivery. A purchased credit is consumed and the purchase is fully delivered at the moment the corresponding family is placed in the provider's dashboard, which occurs immediately upon confirmed payment.
5. Monthly reset. Purchased-credit capacity is capped per calendar month by plan, resets each billing month, never carries forward, and is non-transferable between accounts, states, or months.
6. Permitted use. Family details unlocked by a credit may be used solely to offer the provider's own services to that family through Wilo's consented channels. Resale, export for marketing lists, sharing with third parties, or off-platform re-marketing is prohibited. Families control their own participation and may decline or withdraw at any time.
7. Conduct. Harassment of families, misrepresentation, or misuse of introductions may result in suspension or termination of the provider account without refund of any amounts paid.
8. Chargebacks. Initiating a payment dispute over a credit that was delivered per section 4 may result in suspension of dashboard access pending resolution.
9. Pricing. Prices are as displayed at checkout for the provider's plan tier. Promotions are at Wilo's discretion and have no cash value.
10. Not a data sale. Introductions are consent-gated; no family's identity or contact details are released until that family agrees to the specific introduction. This purchase is not a sale of personal data.
11. Order of precedence. These terms supplement the Wilo Provider Terms; for family-credit purchases, these terms control in case of conflict.
12. Acceptance. Proceeding to checkout with the acceptance box ticked constitutes the provider's agreement to these terms.